Refund policy

ORRI accepts returns of unworn and unused product in its original condition within 10 days of shipment.

Note: you are eligible for either return credit or a refund only after ORRi receives the item and confirms that it is unworn and unused.

Return Process Online

Once the order has been shipped, you may go online, log-in to your order history, and select "return item(s)."

From here, please select the item(s) that you would like to return, as well as the reason for return. ORRI will not cover the cost of return shipping.

Return Shipment Instructions

After you have completed the return process online, please print the return label and return form.

Please pack items to be returned and return form inside an appropriate shipping box and seal.

Affix the return label to the outside of the box and drop off at your nearest FedEx location.

Your credit or refund will be applied within 3-8 business days upon receipt of your item(s).

At any point, you may check the status of your return online in your order history.

International Returns

ORRi does not support pre-paid international return labels at this time. All international sales are final.